Robert
CAMy order was unable to be fulfilled due… My order was unable to be fulfilled due to a lack of stock in Canada but I was quickly notified and offered options. I chose to cancel my order and was immediately refunded on my credit card. I was also offered to be notified when the product was again in stock. I know there are many supply issues these days which are somewhat out of suppliers control, so this is a review of the process rather than the product I ordered.
Joan Roosmann
GBI am very happy with my Booklights I am very happy with my Booklights. They are well made, instructions are clear, and it is easy to operate. I especially appreciate the timer feature. My one wish for these (and so many other) products is to remember that us old folks are still a large consumer group. Making the instructions NOT require a magnifying glass would be so very helpful.
Aaron Jones
AUGreat product, great prices. I've ordered for my some of start & love shapes medium size golden & silver color lights for my room's decoration. All arrived next day, lovely quality with 1 year warrantee. Recommended.
Fred
GBAmazing customer service and amazing… Amazing customer service and amazing light. I ordered two lights for my kids. They were lost in the mail and Glocusent responded and mailed replacements promptly. My kids love them. They work great and are well made. I highly recommend!
MA
GBExceptional customer service and cool product! Had an issue with a reading light that i purchased via Amazon where the in-line controls would not work after switching the lamp on. I was able to find Glocusent's website and filled our their Support form late one evening, i got a response within minutes seeking my address, amazon order details and confirmation that a replacement would be sent out. Issy at Glocusent kept me updated every step of the way and sent shipping confirmation once the replacement was posted. I am staggered at the exceptional customer service. The communication, willingness to put this right very quickly and follow up to check i received the item are unparalleled. Thank you Issy and Glocusent team. I know where i am coming for my next reading lamp!!!