Scam artists Scam artists! Stay as far away from this company as you can. Look at their latest email: “In an effort to streamline communications, we currently do not have phone support available. We understand that not being able to contact us on the phone can be frustrating and we apologize for any inconvenience. We are looking to re-activate phone services in the coming months.” They were very quick to take my money for a pair of lamps and then after weeks of waiting, when I emailed to check, they said they are no longer available, and I’ve now been waiting for more than a month to get my money back. Stay away!!!!

Burke Decor is a SCAM Burke Decor is a SCAM - RUN AWAY! I purchased two lamps in November, supposedly in-stock, and never received them. I cancelled order in late March. Still haven't received my refund and their customer service is a joke. I suggest launching a dispute with your credit card company and reporting this awful company to the Better Business Bureau.

Do Not Purchase from Burke Decor The piece of furniture I ordered kept getting delayed with no explanation. After three rounds of delays, I cancelled the order. I now have been waiting for over a month to be reimbursed to my original form of payment. I have sent a number of emails and chatted with agents through their online portal and there has been zero action. All I get back - after multiple days - is a thank you for my patience and that they have again notified their finance team. I filed a claim with my credit card company. Updated In response to the individual at Burke Decor who responded to this review saying, "if there is anything I can do, in any way to better service you, please do not hesitate to ask"....I would like to be credited in full - for the order I cancelled on March 5, 2024 - to my original form of payment and for someone to respond to the emails I have been sending inquiring about status of that credit.

If I could leave 0 stars I would If I could leave 0 stars I would. This scam company has yet to refund my money for something on their website that turned out to be a discontinued item that they didn’t even have in stock. They keep stalling that it will take more time with every email, figuring people will just give up or forget. They need to be shut down by the authorities. Stay away!

SCAM Never ships orders, little communication and does not refund, even after email confirmation they will! Please skip this site. They have beautiful items and great rewards, but it is a scam. Placed multiple orders and nothing ever shipped. I never received an order update and had to email them to find out about my order status because they have NO customer service phone number listed anywhere. I received an email back that all items were delayed. After waiting months I demanded a refund and they said it would take 7-14 business days. It never posted. I had to place a claim with my credit card company. I truly think this is a scam to hold on to consumers money as long as possible. SKIP!! Trust me