I’d give zero stars if possible I’d give zero stars if possible. I placed an order in April of 2023 for a book vase. August rolled around and I hadn’t heard anything so I reached out and heard back that “it’ll be shipped in late October.” Fine. Whatever. October comes and goes and nothing so I reached out again and get this response “sorry! Late January 2024.” Seems like it’s crazy but alright. Again, January comes and goes and I have to reach out “late Feb.” the last time I reached out was the beginning of March where I was told “early April.” It’s now the end of April and I’ve canceled my order. I get that issues with shipping and developing products can happen. But it’s been a year. What frustrates me the most is that I consistently had to reach out. There was nothing proactive from the company to tell me about all of these alleged delays. I’ve put in for a refund and it seems a little scammy but they’ve said I can either get a physical check or give them my bank info for a direct deposit. I don’t trust this company as far as I can throw them so there’s no way they’re getting my bank info. Scam company. Avoid at all costs.

THE WORST THE WORST. I ordered a table in November of 2023. I finally canceled the order in February 2024 after they NEVER even shipped the item. They just kept saying it was backordered. I am STILL trying to get them to process my refund as of APRIL 25, 2024. They keep saying they are too short-staffed to process refunds! Yes, for real.

Scam artists Scam artists! Stay as far away from this company as you can. Look at their latest email: “In an effort to streamline communications, we currently do not have phone support available. We understand that not being able to contact us on the phone can be frustrating and we apologize for any inconvenience. We are looking to re-activate phone services in the coming months.” They were very quick to take my money for a pair of lamps and then after weeks of waiting, when I emailed to check, they said they are no longer available, and I’ve now been waiting for more than a month to get my money back. Stay away!!!!

We order We order Original Milky Spray Lotion by Riddle Oil from Burke Decor. February, in March it was supposed to be delivered. The date came it didn't, we ask about it the had a PROBLEM IN MAKING THE PRODUCT, it would come first of April. It did not. I sent an email to them on refunding the 51.00 dollars they said get with their finance department to send the refund it would take 7 to 14 business days to come back to our account. It did not return to us. They again said they would get with finance team. Every time I ask same story. My advice for anyone who purchases anything from them and gets it you are blessed. My opinion is avoid purchasing from them on-line it never works out and what I can see from dealing with them they keep your money.

I have been waiting for a lamp to get… I have been waiting for a lamp to get shipped to me going on 5 months now. I call the customer service line --no one ever answers. I've probably left 10 messages. I have yet to receive a phone call back. Don't waste your time with Burke Decor. This is my first time shopping with them & definitely my last.