Sandy.
GBThis company is the worse furniture… This company is the worse furniture company that I have had the displeasure of ordering from. And to make matters worse, there is no one in management fir me to speak with per the emoyees that answered the support line. I purchased a living room set and received a delivery date. I waited 3 weeks and took a day off from work and no deliver, no call. I spend a total of 8hours over 2 days trying to get answers and the only thing I got was the delivery company is new and has been making many mistakes including scheduling orders without picking up the furniture. I have pleaded with the customer service reps to have someone in management contact me but I was told they are always in meetings and is not available. I have filed a clain with GA attorney General office and BBB. Your response is late and fake. Use the time to train your staff on improving customer service and customer sensitivity. I was left traumatize from the unnecessary stress you caused. The o lying furniture I requested to be picked up was your incomplete set.
Ruth Traeger McCloud
GBTried to contact the company 3 or 4… Tried to contact the company 3 or 4 times with no results. Love my couches, but the inside stuffing cases fell apart-totally disintegrated. Tried to contact them to buy new stuffing cases but no response.