Ordered multiple cutlery sets and… Ordered multiple cutlery sets and everything arrived in reasonable time and excellent condition. Did contact customer service to get a change and everyone I spoke with was very pleasant. Will use again.

5 stars all the way!! I was almost sure I was receiving automated responses because they answer so fast! but man i was wrong, fastest and most efficient customer service i have ever dealt with!!!! Shopping for more for sure!!

THE PRODUCT I ORDERED IS ACTUALLY A KNOCK-OFF OF LUMIO LIGHTS This company has the worst customer service you could imagine. In fact, there really is no customer service at all-- just broken links and many automated responses from a computer, unread by any company person who is not a bot. It was not clear to me when I ordered I was doing business with a so-called "company" in China. More than half the reviews online about this company are written by the same person under different user IDs. Scam reviews. AVOID THIS COMPANY IF YOU CAN'T AFFORD TO LOSE MONEY WRECKLESSLY. Order from them if you don't care about wasting time and resources.

fake reviews on the website, over priced item, very long shipment time,no phone number to call Takes about 6 weeks for me to get my order and when it finally arrived, it doesn't have installation menu. This flower pot stand they charged me $200 when its on sale, when i opened it, its absolutely over priced, i wouldn't buy it again from them. Fake reviews on the website, i wrote a review on their site, it never even went though, the 3 positive reviews stay on the site

BUYER BEWARE BUYER BEWARE! This has been one of the worst online ordering experiences I've ever had. I ordered something in early January, and not only has it not come, but the shipping details have not been updated since 1/31 (3 weeks ago). I have reached out to them several times, and they keep on giving me excuses. The advertised 100% customer service guarantee or your money back, and they did not honor that, as I have asked to cancel my order but they will not do so.