Multiple Issues - still not taken care Multiple Issues - We had carpet installed in 10 rooms in an office building. 1) the 2 guys that did the work, were very professional and busted their butts. But they were understaffed for the job. They said there was supposed to be 2 more people with them but that never happened. When I complained 3x to the sales office the VP finally called me and said they would be back on schedule by the end of that day. 2 days later we were still not on track. 2) I can see seams in most of the rooms including my office and my conference room which are the areas I use the most. I have voiced my concerns about this and still no response. 3) I like the carpet and the 2 installers worked very hard. Kudos to them. My issue is with planning and then the VP blowing smoke and never following thru with this project that was supposed to be done in just a little over 2 days. It ended up taking 4 days and I had 12 employees that could not work for part of that. Management is at fault on this one.

Wonderful Experience! We purchased both laminate and carpet from Migala on Gull Rd and had a great experience. Emily assisted us and was both professional and fun. She listened to our needs and budget and did a great job of picking out products for us. We installed the laminate ourselves but we had the carpet installed and the installer was on time, neat and professional. Overall we are extremely satisfied with our experience and will be returning for future projects.

Maybe Higher than Four If it weren't for a "mole path" in the center of the room at a seam, this would have been an automatic five star. We have every faith that this will be smoothed out. However, at this point, the problem has not been viewed by Migala nor have they had time to correct the problem.

Consistently happy customer Consistently happy customer! Anytime we are ready to update flooring in our home, Migala is our go-to place.

Bad experience Salesman very nice, but between the scheduler and installer, this has been a horrible experience! Was told installer would be here between 8:30 and 9:00 am. Never showed up until after 12:30 pm. I made several calls during this time, getting several reasons why they weren't here. When they finally showed up, lead installer read his plans wrong, was rude, and they left me with a huge mess! Then were leaving without moving my furniture back. On the lower level, they didn't bother putting my things back at all. Very poor communication from scheduler and none from installer. I took a day off work, missed a scheduled appointment. Not sure I would use Migala again and would not recommend them to others.