Multiple Issues - still not taken care Multiple Issues - We had carpet installed in 10 rooms in an office building. 1) the 2 guys that did the work, were very professional and busted their butts. But they were understaffed for the job. They said there was supposed to be 2 more people with them but that never happened. When I complained 3x to the sales office the VP finally called me and said they would be back on schedule by the end of that day. 2 days later we were still not on track. 2) I can see seams in most of the rooms including my office and my conference room which are the areas I use the most. I have voiced my concerns about this and still no response. 3) I like the carpet and the 2 installers worked very hard. Kudos to them. My issue is with planning and then the VP blowing smoke and never following thru with this project that was supposed to be done in just a little over 2 days. It ended up taking 4 days and I had 12 employees that could not work for part of that. Management is at fault on this one.

sales team knowledge of product Purchased Italian tile which is a great quality product for entryway (12x24" tile and mosaic tile 1x3" for edges). I'd spoke with sales team numerous times about having a random pattern for the mosaic tiles and it was never mentioned that if the factory didn't provide laminated backed mosaic's in a random pattern (which factory doesn't do), they basically wouldn't do the install (which factory doesn't do), as it takes a lot longer to do them individually. I learned of all this the day the installer (very nice, knowledgeable guy) showed up to do the install, which I ultimately had to cancel.

Smooth to work with them Smooth to work with them. Brief service. Love the service which might be to be had in low cost.

Maybe Higher than Four If it weren't for a "mole path" in the center of the room at a seam, this would have been an automatic five star. We have every faith that this will be smoothed out. However, at this point, the problem has not been viewed by Migala nor have they had time to correct the problem.

ALWAYS HIGH QUALITY We have shopped Migala carpet One for years. Never had a bad issue with the carpet or the installers....We don't even bother shopping elsewhere for our flooring needs....Great quality and competitive prices