Excellent Service!! Ordered my Pandora Rose ring on a very late Saturday evening, conformation emailed was sent immediately. Got my tracking info emailed early Monday morning and received my package on that Wednesday afternoon. Fast & Excellent service!!

I ordered two lovely Caldera soaps in… I ordered two lovely Caldera soaps in glass containers. One of the soaps was broken upon receipt. Emailed immediately to the contact listed on my order via PayPal. I also emaied pictures of the broken goods. Items were poorly packaged. I am very surprised both glass containers were not broken as packing materials were very sparse for the box they used for shipment. I am unhappy they have not gotten back to me to send a replacement or provide a refund.

quick delivery My earrings arrived quickly and in tact. As I purchased 2 pairs I assumed they would come in separate boxes but they came in the same box. As they were gifts, this left me stuck without a box - but quality and delivery were great.

I purchases 3 spacers and 3 cleaning… I purchases 3 spacers and 3 cleaning kits i recieved on cleaning kit and all spacers were in 1box instead of individual. I gave them a call and they were VERY helpful and kind. Sent me the other two kits and extras boxes and i recieved the very next day with a personal note. Thank you so much. Will definitely buy again from here!!! Happy Holidays Everyone

Pandora Ring I ordered a Pandora ring that was my daughter’s favorite ‘lucky’ ring that she had lost. She was beside herself. The ring was retired at Pandora. URBANfusion was the only place that we could find it. The price was the same that Pandora charged. The order came in a timely manner and I am forever grateful.