I enjoyed going to cherry hill mall but… I enjoyed going to cherry hill mall but because I have a 24 hour Daycare I don’t always have time to go to the store and I am very upset I had to miss the recent sale after shopping on line and then couldn’t put my order in because my card don’t have an expiration day and month. I had a 600 dollar order and I’m mad cause I couldn’t get any of my items. I think you guys need to change that because I have plenty of store credit cards that don’t have expiration dates but I’m still able to use them so can y’all please fix that or there won’t be no need on me having a pandora card

Customer service is horrible Customer service is horrible. 2 day delivery didn’t show up on time. Voicemails and emails were never returned. Delivery was finally made - late - but still never heard anything personally from the company. Don’t bother. For a small business, they don’t seem concerned.

Other than a mistake and the address Other than a mistake and the address, customer service was exceptional courteous and fast. I will definitely come back for future business. The ring I ordered is beautiful! Even more so than in the picture. Thank you very much for your quality and expert service. You made me a believer.

Missing a charm in order.. The jewerly is beautiful. I purchased it with 25% off which is a bonus. And I received my order quickly. The problem, I ordered 5 petite birthstones charms and only received 4. I sent an email to URBANfusion 2 days ago. Waiting to hear back from them. If I receive the 5th charm, I would certainly rate URBANfusion with 5 stars. UPDATE: I received a response from URBANfusion and they will be sending the missing charm immediately. So I change my review to 5 stars. And I would certainly order from them again.

My first purchase from Urbanfusion My first purchase from Urbanfusion. I received my Pandora charm quickly. Very good service. I’ll place another order one day soon.