Touk L.
GBAmazing customer service! Great couch!! I bought this couch unseen even though I live close to a few showrooms. The process of ordering was simple and I received my couch 4 weeks after ordering! The material is so soft and the color is exactly as pictured! The customer service overall from beginning to end was great! A huge shoutout to the two guys who delivered our couch, Cesar & Ivan! My delivery window was 3:00-6:00pm, but at 1:00pm, I received a call and said that they could come deliver the couch even earlier than the original timeframe, which worked for us! They showed up and were very friendly and professional. They fixed this couch up really quickly and even took the time to wash their hands before putting the covers on to ensure our covers stayed clean! Overall, we have been satisfied with our experience and our couch so far!!
Tiffany_1475127753054
GBEverything we were looking for in a couch 7th avenue had everything I was looking for in a couch! We have 3 dogs and o needed something that would be easy to keep clean. We bought the oatmeal beige and it’s the perfect neutral for our space. We received our couch around 8-10 weeks after ordering and it’s so comfortable!! The fabric isn’t as soft as other fabrics on the market but it’s not stiff like outdoor fabric either. It’s very durable and easy to keep clean. The covers were pretty wrinkled upon arrival but my hand held steamer worked great to get them wrinkle free. We added extra stuffing to the back cushions but have plenty leftover. Everything connected together seamlessly. We’ll most likely be ordering an armless piece to add to extend onto our ottoman side at some point. My only hesitation in purchasing this couch was the low back. You can’t even tell as the back cushions are very full. Overall, this has been the best couch purchase we’ve ever made!!! And our dogs think we purchased a couch for them as we’d previously gone about 10 months without a couch due to home renovations. It’s nice to cozy up in it after working all day!
Katherine Yen
GBHighly recommend 7th Avenue Couch Shay and Patricia were so great and helpful throughout the decision making and purchase of our couch! We just bought a new home and I’d been looking at a lot of different modular and stain resistant furniture brands. I really liked the look of and material of 7th avenue couches. We did a virtual showing with Patricia who was really pleasant to talk to and she answered a lot of our questions. We ordered the standard / classic 4-Seat Modular Chaise Sectional. It wasn’t hard to put together after you figure out the first chair section. We realized after a few days we regretted not getting the deeper seats and I reached back out to Patricia, who made the exchange process so fast and efficient! Shay assisted us with the return of the standard / classic seat cushions. Other than how comfortable the couch is and how durable it is with our two little dogs, Patricia and Shay are a big reason why I would buy more pieces from 7th avenue in the future and will recommend to friends.
Bailie White
GB10/10 Customer Service! It is so RARE to find customer service this good these days. We were beyond happy and thankful for the 7th Ave team making this couch buying process fun and easy. And we love love love the couch! You can tell it was designed with intention and it looks perfect in our new home. Thanks, 7th Ave!
Nicole Bruno
GBTruly a work of art with amazing service Truly a work of art. Alex and Alejandro unboxed and put together the couch in less than 30 minutes and did all of the big lifting and assembling. Absolutely appreciated how timely and wonderful it all went. Thank you - in love with this couch already!