Katherine Yen
GBHighly recommend 7th Avenue Couch Shay and Patricia were so great and helpful throughout the decision making and purchase of our couch! We just bought a new home and I’d been looking at a lot of different modular and stain resistant furniture brands. I really liked the look of and material of 7th avenue couches. We did a virtual showing with Patricia who was really pleasant to talk to and she answered a lot of our questions. We ordered the standard / classic 4-Seat Modular Chaise Sectional. It wasn’t hard to put together after you figure out the first chair section. We realized after a few days we regretted not getting the deeper seats and I reached back out to Patricia, who made the exchange process so fast and efficient! Shay assisted us with the return of the standard / classic seat cushions. Other than how comfortable the couch is and how durable it is with our two little dogs, Patricia and Shay are a big reason why I would buy more pieces from 7th avenue in the future and will recommend to friends.
Melissa Llewellyn
GBwater repelling wears off after washing At first I loved my new couches, but after living with them for over 9 months I wish I hadn't bought them. I purchased this couch because I really wanted white couches but I have three small children and I was concerned about staining. Ultimately, I decided to buy because of all the good reviews and videos of the couches resisting all types of liquids. Fast forward 9 months and after washing my covers several times on cold with mild detergent, all of the "water repelling" features have completely disappeared. Now when something is accidentally spilled, it soaks right into the fabric and the fabric does not perform well against stains. My entire couch looks stained, dirty, and rather gross. Far from what I wanted! Of course this company does not warranty their covers or fabrics. I'd gladly take my money back because the only reason I bought this couch - the liquid stain resistance - literally went down the drain.
JFRH
GBFabric disappointing We really like the comfort and modularity of the couch, but are disappointed by the fabric. Ordered the performance white because we have 2 dogs and 3 young kids in the house. Had the couch for less than 6 months and stains/dirt do not completely come out in the washing machine and fabric is piling. Would likely purchase again but definitely pick a different fabric.
Amarie
GBGreat customer experience Great customer experience from William at the Newport location. He was very friendly and personable. It only took 2 weeks to get our beautiful sofa. I received a call 10 minutes prior to delivery and they were right on time. Alex and Alejandro went out of their way to help remove our old couches to the garage. They were both very helpful, friendly and set up our sofa quickly. We absolutely love our new sofa it’s modern and cozy. Oh and the pups love it as well. Thank you to everyone that made this experience seamless
Kelvin Ngo
GBVanessa was very help and helped… Vanessa was very help and helped resolve my issue immediately. Great customer service is hard to come by and I’m a happy customer because of her.