Purchase rug Looked for item purchased at several locations. Website for rug pal was easy to navigate and user friendly. The item was also favorably priced. Thank you. Suggest providing shipping info along with purchase confirmation.

Excellent shopping experience. Easy to use website, I was able to pull up the size, shape and color of rug I needed, then choose from the selections. There also material and manufacturer choices if necessary. I was kept informed of the progress of my order and they even provided shipping tracking and you can chose if you want a signature upon delivery or not.

J helped me locate the three rugs I was… J helped me locate the three rugs I was not able to obtain at my local supplier. He was wonderful and very cooperative. Provided me with my shipment and payment options, he then sent me the links to make sure the items were the correct ones I wanted. He finally arranged payment and shipment. Double his Stars for me please. RugPal CSR is excellent. The experience was way above what I was expecting.

Not one complaint I am not that easy to please and not only do I not ordinarily do reviews, but I mostly do them as a cautionary tale to others. However, these guys deserve my time. Prices, quality, delivery, and response to questions and concerns were all worthy of five stars. I have since made another purchase and am probably going to go back for a third one. We just bought a house with more hardwood than before and I am so happy to not have to go to a bunch of sites before I buy.

Love my new rug! Rug Pal made my shopping easy. They gave good descriptions with important details about their rugs that helped me make my choice. My rug actually arrived ahead of schedule and was exactly what I wanted, and at a lower price than other websites that sold the same rug..