Impeccable customer service! It's not often a company's customer service is so helpful, kind, responsive, and actually follows through with something they say they will do so quickly and efficiently. I couldn't recommend the Rug Studio more and will definitely be a repeat customer!

I ordered two runners for a bedroom I ordered two runners for a bedroom. Online, the color looked right, but didn't in fact work well with the other colors in the intended location. When I contacted Rug Studio about returning the runners,I received immediate and specific instruction. I had two more occasions to call with questions, and each time, three separate staff in all, my questions were handled efficiently and courteously. The return process was simple and I was notified promptly when the returned rugs were received by Rug Studio, and that a refund had been issued. Such polite and effective service is a treat.

Very good selection and filter Compared to other online rug sites, Rug Studio has a very good selection and an easy to use filter. However the filter made me miss the perfect rug! (I found it anyway by specifying a brand I found on another website...) I can't say anything about Rug Studio's sales and service because I haven't ordered yet. I do plan to order several rugs from Rug Studio.

I've purchased from Rug Studio a number… I've purchased from Rug Studio a number of times. The rugs are great quality and an excellent value. Chatted with Katie on-line. She was very helpful in answering questions and helping me get the best value for my order.

AWESOME AREA RUGS! I've ordered and received area rugs from RugStudio and never have I been disappointed upon arrival. RugStudio has a huge line of various types of rugs to choose from. I am currently in the process of ordering a 3rd area rug...and, will return again when the time comes to purchase another one.