Very good selection and filter Compared to other online rug sites, Rug Studio has a very good selection and an easy to use filter. However the filter made me miss the perfect rug! (I found it anyway by specifying a brand I found on another website...) I can't say anything about Rug Studio's sales and service because I haven't ordered yet. I do plan to order several rugs from Rug Studio.

From customer service to the design… From customer service to the design expert RugStudio was exceptional with service and design advise. I can not say enough about how the process of ordering was excellent my customer service rep even offered to check stock to give me an idea of how long I may have to wait for delivery. I would order again and needless to say the rug I received was delivered by fedex in perfect condition but what is even more exciting is just how drop dead gorgeous this area rug is.... everyone I had contact with at RugStudio gets an A+++++. I would order from this team again!!!!

Phenomenal Customer Service I was looking for a 10x14 rug for my living room. I first ordered a 2x3 rug to see if the colors would work. I loved it, so I ordered the large one and a runner. When I received the two rugs, the runner was perfect, but the large one was about two shades lighter. It was not going to work at all. The customer service from Becky was phenomenal! She was so professional and understood what the issue was and immediately made arrangements for the two rugs to be picked up at their expense. I received a full refund. I would highly recommend this company and their customer service, especially Becky!

Excellent customer service!! What customer service should be! Excellent, caring customer service. I needed certain timing on delivery, & they went above and beyond to make sure I was happy. And when the delivery service made an error, they were all over it and made sure that I was satisfied ASAP! They always look for a customer oriented solution! Great company!

I just bought a small rug at a nearby … I just bought a small rug at a nearby store for more money than the Rug Studio price, plus, had to pay tax. Got a price from that store on a larger rug, knew the price with RugStudio, the store was over a hundred more, so will be purchasing through RugStudio today. Also, the shipping appears to be quick, which I need.