My order arrived early?! My order arrived early - twice. But this is a good thing actually. My original ship date was meant to be 5/4 but it ended up shipping on 4/5. I got the call to arrange delivery, and I gave them Thursday because of other deliveries - it ended up arriving unannounced on Tuesday…but it turned out to be a rainy Thursday, so it all worked out in the end. Docking a star off because of that, otherwise, great experience all around.

We fell short of material and couldnt… We fell short of material and couldnt finish the job. Luckily, Carpet tile depot had some leftover stock of the carpet we needed to finish the job. Very fast shipping. Very inclined to do more business in the future.

I received the wrong item I received the wrong item. When I contacted you I was told refund would only be about $30.00.

Good product and timely delivery Our carpet tiles arrived quickly and in good condition. We haven't installed it yet because of lengthy floor preparation but we have laid the tiles out and they look great. Customer service is great. I have to say that the shipping costs were way more than we were expecting but we decided it was worth it to get higher-quality carpet tiles than we could get at the local home improvement stores.

18 x 36 carpet tile for home office floor The samples arrived as planned and the quality of the product is even better than we expected. We’ve placed our order for the home office floor and we’re looking forward to the installation. We’re installing the carpet tile ourselves so we’re trusting in the tutorial video for accuracy. Looks straight forward to us!