My order arrived early?! My order arrived early - twice. But this is a good thing actually. My original ship date was meant to be 5/4 but it ended up shipping on 4/5. I got the call to arrange delivery, and I gave them Thursday because of other deliveries - it ended up arriving unannounced on Tuesday…but it turned out to be a rainy Thursday, so it all worked out in the end. Docking a star off because of that, otherwise, great experience all around.

Carpet Tile Depot offered the best… Carpet Tile Depot offered the best price for the carpet tile I selected. It was delivered by the date indicated. Having the option to pick up at a local terminal was nice and saved us some money on shipping charges. From what I could tell, the tiles were packaged well and in good condition. Customer service at Carpet Tile Depot and the terminal were great. I would definitely keep Carpet Tile Depot in mind for future needs. Thank you!

Good product and timely delivery Our carpet tiles arrived quickly and in good condition. We haven't installed it yet because of lengthy floor preparation but we have laid the tiles out and they look great. Customer service is great. I have to say that the shipping costs were way more than we were expecting but we decided it was worth it to get higher-quality carpet tiles than we could get at the local home improvement stores.

Quick and BEAUTIFUL samples! All of the samples were sent quickly and in great shape. The note on the back on how to install is a GAME CHANGER for this newby DIY'er! Another vendor sent a raggedy cut piece of carpet that we couldn't tell very much from, with exception to the quality of how the request was handled. You made a definite impression with the full size samples that we could place in the room and 'see' how it would look! We are definitely leaning towards you as a provider. Thank you for your prompt and efficient response.

Purchasing the items was easyl Purchasing the items was easy. We only had a problem with miscommunication between Carpet Depot and the freight company. We never received a notice that the package was on its way and they called me once they were at the drop off location and I was not available until the next day. Other than that everything was great! I wish I could show you the product that we installed. The color and description was what we saw on the website. I recommend this company.