Customer service review I recently purchased the Vermont White Spruce Flip Tree and everything was easy to assemble. Couldn’t get the battery in the darn remote! I called customer service and spoke with Chris. He was absolutely wonderful! He helped me to fix the issue and sent me pictures. Very nice to experience excellent customer service in these days where there usually is no person that will answer the phone. Thanks again Balsam Hill!

Heavy tree Wow...tree is definitely solid / heavy! Did not fully assembly/fluff but hoping it will look like the picture shows. 2 of the sections did NOT connect well at all; had to struggle to connect and now cannot unconnect them. Oh well...

older and still buying. … I have purchased item from Balsam Hill for decades--wreaths, Christmas trees, mantle decorations and outside foliage. I am almost 86 and still doing it. There is a reason: Great quality, colors last, and wonderful service.

Beautiful & Realistic Trees Balsam Hill is the only company to purchase an artificial tree from. Just received my sparse style tree and it looks great. Cannot wait to decorate it for Christmas.

Making decor decisions can be very… Making decor decisions can be very difficult. Especially when the selections are so excellent. In the end, I had to decide between three outstanding choices. The only way to deal with it is to take a look at them in your home. Working with balsam Hill has been extraordinarily easy and I ended up with something completely different than I usually do because they allowed me to be more creative.