Slow shipping speed (>2 weeks) Slow shipping speed (>2 weeks). Had to return and was charged for shipping both ways. Disappointing experience with this company, would not shop again.

This has been a lot of fun This has been a lot of fun. Watching the videos I was able to swap out my ADT system for the Konnected one in well under an hour (expected to be there several hours, even brought a sandwich). Nope just swapped right out, plugged it in and bam there it was in Home Assistant.

Great Customer Service I had a minor issue with a board I installed last December. A replacement was shipped out immediately. I am very pleased with the ability to modernize my old wired system. Using the reliable wired system has the advantage of no battery operated sensors. The best of both worlds.

So far so good So far so good. I have had the equipment for a few months and had been working flawlessly. Customer service is also very helpful and knowledgeable. Great experience, would recommend to whoever wants to convert their wired sensors to a smart system.

Excellent customer service . . . Excellent customer service. From placing order you have been in contact with me in case there was some customer service issue. So far, so good. I like the device I purchased (...hardwired USB-C dongle). Keep up the good work!❤️