I had received one of the boards from a… I had received one of the boards from a bad batch. It went bad shortly after install. I got a replacement in short order and all is well in my home security set up now!

Replaced Gen 1 with the Pro Replaced older Gen 1 system with the new Pro and super easy to integrate with SmartThings. Customer service is always top notch!! Easy to install and set up taking about 4 hours to be up and Konnected!

It went pretty well It went pretty well, however setting up with Alexa was a problem. You have to go into Alexa and make some settings before the Konnected side of it is able to continue. Sorry I can't be more specific but I just going back and forth till I got it. Suggest you do a set up specifically for Alexa and then you will see the issue. Otherwise very easy.

Fantastic System! This system is fantastic. It installed just as easily as the videos said it would, and it works perfectly. My challenge is making all of my automation software work with it, but there are plenty of videos out there to tutor that depending on what setup you have. Great product that does what it professes to do. Thanks!

Works as expected Works as expected, this has prevented problems in the past when we get power bumps and the equipment gets locked up and needs a reset. So far, all equipment connected to these units have been working without issues.