CPI Security

4300 Sandy Porter Rd, 28273, Charlotte, United States
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4.70
Based on 20 Reviews

5

85.00%

4

0.00%

3

15.00%

2

0.00%

1

0.00%
About CPI Security

Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work. Today, CPI services hundreds of thousands of residential and business customers. Only CPI Security's Real Time Response where alarms are verified using audio and video, ensuring the fastest response possible. With intrusion prevention and detection, video surveillance with advanced analytics, safety monitoring for smoke and fire, and integrated smart automation devices, CPI provides the most comprehensive solution in the industry. In addition, CPI is engaged in the communities we service - with no contractors. Our employees are your neighbors, focused making our communities safer.

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Andrew
GB

Great experience, very happy , Thank You! Shelby Ballentine did great job on planning everything. Excellent knowledge and very professional care. We are very happy with new system hat Brandon installed. Installation were smooth and professional. Thank You to the team for such great care! definitely recommend CPI to all my friends 👌

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Tracey Duncan
GB

Douglas made this experience awesome Douglas made this experience awesome. He was so kind, patient, knew his job inside and out, so helpful and even said hi to my dog. Personable and professional. We need more like Douglas!

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John Phillips
GB

Not as robust as my previous system My name is wrong on account and apparently no one can fix. The functionality of the system is limited. Installer did good job, could not connect switches to system, but that may be an issue with construction company and CPI person they were working with as they were supposed to be compatible.

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customer
GB

The installer was unable to install a… The installer was unable to install a majority of the work. In addition, he didn’t turn away when I entered my security code which made me uncomfortable. He was on his phone chit chatting with someone the entire time he was at my home (talking about PTO and a vacation request). Overall, this was a disappointing experience and now I will need to use CPI as well as ring cameras and a ring doorbell installed.

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customer
GB

James was knowledge and helpful James was knowledgeable and helpful. He made sure I knew how to run everything before he left.

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