Great customer service I was very impressed and pleasantly surprised by Afloral’s great customer service! I was so excited to get the plum cimicifuga ramosa leaves as I had been vying them all over influencers homes on Instagram. Unfortunately one of the branches was bent so that the wire was cut and another one had a broken stem from the packaging. I emailed customer service, as unfortunately they were sold out so I couldn’t get an exact replacement. They refunded me for all 3 stems for the inconvenience. That was very kind and unexpected.

The garland is beautiful! The garland is beautiful! Looks exactly as pictured. It did come damaged with one of the main stems broken off which is unfortunate. Edit: The customer service manager reached out and will be sending me a replacement garland. I’m changing my review to 5 stars because the product is gorgeous and I appreciated their quick response to correct the situation. I’m very happy with how they handled things and I will continue to be a customer of theirs in the future.

Wrong Item I’ve been wanting to get the Norfolk garland for sometime now but It is out of stock most of the time. I started checking their website every day until they restocked, I was able to snag one. I was so excited to get my 15 feet Norfolk garland but they sent me the wrong item; I got a potted pine tree instead. (not sure why) It’s pretty upsetting because the garland is out of stock again and I saw they won’t be restocking their holiday collection. I emailed customer service but still haven’t heard from them. Update: Afloral contacted me and not only they let me keep the pine tree but also were able to send me one new garland. I will continue to order from them. Great costumer service.

I’m very pleased with the fall garlands… I’m very pleased with the fall garlands I ordered. I ordered 4, which was the perfect amount to make our mantle look filled out and very festive. The sale prices were incredible and the product quality is fantastic. Items shipped very quickly and I was pleasantly surprised how fast my order arrived. Will definitely be making future purchases!

STUNNING Vase The vase is absolutely BEAUTIFUL! Very large and heavy. I have 7 large hydrangeas sitting in it and have gotten so many compliments on this stunning centerpiece. Worth every penny. Highly recommend and will definitely buy from Afloral again.