I ordered wood custom built shutters… I ordered wood custom built shutters painted black. The order was received ahead of expected completion. The shutters were in good shape with a couple of minor areas requiring touch up paint. The hardware was not received, although the delivery noted a hardware delivery. I contacted their customer support to verify status of the hardware and to obtain touch up paint. They answered my call quickly, verified the status of the hardware order and ensured it was sent, and also provided the touch up paint. I am very pleased with the result and the service.

Fantastic Experience Overall. Had been looking for a specific type of corbel for over two years. Couldn't find one with a modern look and size needed. Architectural Depot was able to custom-size one of their designs to fit my project. A phone call to customer service provided a discount code as well. (Did not originally show up online as was a custom order) Had the finished product within two weeks of my order.

Custom made vent! Great selection! They made me a custom sized vent that looks perfect on my home. Thanks!

Fast delivery and the help from… Fast delivery and the help from customer service was great! They helped me with the order and even had me send photos for an accurate order.

I could not find what I was looking for but, I found something better. I could not find what I was looking for online, so I called, and the associate was able to find a suitable substitute. Actually, an even better product than I was looking for.