Shipping you guys are lacking on the… Shipping you guys are lacking on the shipping I ordered something from Mars hydro. I get it in 5 days. I ordered my beans from The Bean shops I get them in like 4 or 5 days. It's the third thing I've ordered off of you guys and I'm waiting weeks. So disappointed. I'm waiting on a microscope to look at my trichomes and by time I get it. I'm just going to be chopping the plant down and guessing anyways. Still hasn't even showed that it's shipping been 15 days

I ordered the portable greenhouse… I ordered the portable greenhouse heater..a little disappointed does not get hot enough ..the picture of it with a red hot heating element is not correct or mine is broken..product is well made and gets the job done unless it gets really cold..I emailed customer service and they got back to me but I never followed up ..overall I would give my unit a b- rating

The quality is great and the price is… The quality is great and the price is awesome with the smart system and the app that really helps and easily learned

A good company to do business with The products are very good. The call in customer service is very good. Pricing is fair. Service is cumbersome and inconvenient due to email communication only, plus they don't work normal US business hours. Shipping is erratic and out the door can be slow. One order is sometimes shipped by three different carriers UPS, FedEx and USPS IMO fix service and streamline shipping and it would be a A1 company

Great customer service In terms of getting my packages in a timely manner, it was not the best, however, when I emailed and asked what was going on, they very quickly replied within the next business day (sometimes even a few hours later) and told me they were investigating.Initially they explained they were switching warehouses and it may take longer to arrive and gave me a coupon for their website. Unfortunately, i waited around 2-4 weeks and still didn’t see it. When I emailed again, they couldn’t locate where my stuff was they sent me a new one at no cost and gave me a free tshirt for my troubles.