Extraordinary Customer Service! I ordered a replacement cushion cover because my dog chewed ours. I accidentally ordered a different color than my original one, and a Home Reserve rep noticed the mistake and emailed me to double check if I really wanted a different color than the original one I ordered several years ago. I was so happy she noticed the difference and reached out. Then I got an extra fun surprise when the cover arrived, because there was a dog chew toy included with my cover. What a sweet and thoughtful thing for them to do! It really made me feel like I am a valued customer and showed that this company is about much more than just selling furniture. Thank you Home Reserve!

Comfortable, excellent customer service. The sofa itself is comfortable, and not overly hard to assemble. Had a couple of minor issues, but a call to customer service got those parts replaced just three days later.

The options available fit our needs The options available fit our needs. The assembly instructions were great and easy to understand. We love the finished product

Solid choice for a modular couch Very easy ordering and shipping. Couch is very comfy and assembly was straight forward. Power drill made it quite easy. The down side is the edges of the ply wood. So many splinters. The provided gloves and sand paper were trash. Need better sandpaper and more of it. But would be even better if the manufacturer would run a dremmel around the edges before packing. But overall very pleased with final product.

Good value and very flexible. We needed a large sectional for our finished basement. Due to tight corners/stairs, we needed a solution that was easy to maneuver. The Home Reserve solution worked quite well. Assembly was straightforward; it took my wife and I about 4-5 hours for our 6 piece unit. I strongly recommend using a cordless driver for the screws; HUGE timesaver. The sturdiness overall is fine and the cushions are firm/comfortable. Pieces arrived timely and undamaged. Will definitely purchase from HR again, should the need arise.