Missing parts and poor customer service Package was delivered with the box damaged and partially opened. It’s were missing and parts needed to make the chair functional. Reached out to customer service and still have no idea if they are shipping the part needed or a replacement package. Very upset.

Very fast delivery Very fast delivery. We already had 4 of these chairs and because they are so comfortable we had to have one more at the small desk in our kitchen. Also the price was very reasonable. It is nice to have a chair that swivels so you can talk or watch television between the kitchen and family room.

The only reason I can't give a 5-star rating... One of the set of 2 chairs I ordered was unusable due to the holes being misaligned where the legs attached. That's why I didn't rate 5 stars. However, customer service was prompt and courteous and worked with me to resolve the issue in a very timely manner. If I receive my replacement chair as promised, I will not hesitate to order from them again and to recommend to others.

The hardware included with the chairs… The hardware included with the chairs were incorrect. I emailed the service desk and received a very quick response by email My attempt to contact someone by phone was useless as I never got an answer only response that phone was unavailable I tried maybe three times to reach someone on the phone. But as I indicated earlier , I received a very quick email response. I have yet to receive replacement product so I hope the replacement is correct

Product was as advertised & delivered… Product was as advertised & delivered faster than expected. I love the chair.