In stock, great price, free shipping! Had the model I wanted in stock at a great price, included free shipping. Shipment arrived in perfect shape - banded and strapped to a pallet. Have not opened the package yet but from the outside it appears to be in great shape.

The ordering process was painless The ordering process was painless. The grill shipped quickly. Now on to the assembly. Looks like it might take a while. Delivered yesterday. 9 days from order to delivery. I haven't even taken it out of the box yet. I need a rare sunny day to spread it out on the patio.

I ordered my grill on line on a Monday… I ordered my grill on line on a Monday and received it on Friday. Unpacking was easy,as well in putting it together. Thank you for your quick response.

Bait and switch Well let's start with your website saying I'd be getting 5 drip pan liners. In two different areas it said this. I got 3. I could've ordered from other places with 3 and free shipping. I figured 5 and paying for shipping it would still be worth it. Secondly your customer service sucks. Emailed crickets. Voice-mail crickets. I had to actually call and talk with someone. Was told I'd be getting some kind of refund. This was around noon. Still waiting.

The whole process was a breeze The whole process was a breeze from ordering to delivery. My grill/island was carefully packaged and delivered in a very timely fashion. I would recommend them to a friend and use them again.