I ordered my grill on line on a Monday… I ordered my grill on line on a Monday and received it on Friday. Unpacking was easy,as well in putting it together. Thank you for your quick response.

Today Today, I received my new Napoleon Rogue 425 Grill. Great experience with BBQ Authority customer service and their online ordering system. Fast shipping and quality packaging ! Grill shipping box was intact 100%, no damage to the box or any issues with grill parts inside. Overall, a great experience buying from BBQ Authority.

The Napoleon F365 (propane) grill is …well-built and sturdy! The Napoleon F365 (propane) grill was recommended by a friend as well as BBQ Authority for the purchase. No Tax and free shipping was a plus for me. When I placed the order, the rep said it was on back order but they’d do their best to get me one asap. 10 days later it was delivered boxed and palletized right to my garage. I put it together the next day and quickly realized it was a well-made grill. The instructions could have been drawn a little clearer but if one takes their time, you’ll get through it ok. I haven’t “seasoned” it yet because of continuous rain but this appears web a straight-forward process. I believe you’ll be very happy with this grill…the drip pan and tray are designed for easy removal and cleaning.

Look No Further! The grill arrived fast, well-packaged, and in perfect condition. The order process was seamless. The purchase price was fair, with no complicated coupons or other promotions, which is more than I can say of other retailers. Supporting a veteran-owned business is a great bonus.

Excellent customer service Excellent customer service, good prices, and fast shipping... Will be shopping here in the future as well!