Easy process Easy process. Was some Damage to the grill and accessories during shipping, the customer service team really stepped up and made everything right. I had replacement parts sent out asap direct to my home from the manufacturer. Would gladly and confidently purchase from here again!

Excellent Excellent. Michelle is outstanding. I purchased a product a few weeks back. And Michelle did her best so I can pick up the unit for an event at home that weekend. The Napoleon grill also is top notch.

Look No Further! The grill arrived fast, well-packaged, and in perfect condition. The order process was seamless. The purchase price was fair, with no complicated coupons or other promotions, which is more than I can say of other retailers. Supporting a veteran-owned business is a great bonus.

In stock, great price, free shipping! Had the model I wanted in stock at a great price, included free shipping. Shipment arrived in perfect shape - banded and strapped to a pallet. Have not opened the package yet but from the outside it appears to be in great shape.

Awesome company to work with By far got the best deal on the internet for a grill. Ordered the item which was delivered by freight and received it in one week from Chicago. Received item in excellent condition and received a small gift of 3 hot sauces included with my order. From one vet to another, I really appreciate the customer service. Definitely buy from these guys, you won’t regret it!