Nextag

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2.05
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

5.00%

1

70.00%
About Nextag

NexTag, a comparison shopping engine, Helps You Find the Best Value on the Web for Computers, Electronics, Home & Garden, Clothing, Hotels, and More.

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Nancy Welch
GB

unwanted interruptions On site, place order and they pop up. First, they cover info from order placement which you cannot read or copy. If you close survey you lose your order page. Second, their survey consists of questions from how satisfied are you from merchandise to receiving shipment. If I just placed an order how would I possibly know? I can now see how inaccurate any reviews would be from this site.

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Robert Ira
AU

WORST COMPANY WORST COMPANY I sent numerous emails to close my account and refund our funds and it has been over 1 1/2 years now. MERCHANTS BEWARE

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Boby Boby
GB

Excellent I have been using Nextag for past few years and had nothing but excellent experience. I have used the site to compare prices from electronics to kitchen items to outdoor items. The best thing that I found was the categorization of data and how good it was me to find what I was looking for. Great Job Nextag Team.

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ardavan gh
GB

poor company poor costumer servive poor service we start doing business with them after 4 weeks we listed our product and contact them every day and they respond to our email within 3 business days. finally our account getting active after 4 weeks and right after they are open an account they deactivate the account and here is massage from them when we asking the reason: Dear Sir, We appreciate your interest in becoming a Nextag seller and sincerely regret any inconvenience this may have caused. Please note that Nextag reserves the right to approve, disapprove or suspend accounts at our sole discretion. that set ....spend money and time about 30 days and how easy they solve the problem.this company is a joke and poor costumer service. IF YOU ARE A MERCHANT AND WANT TO DO BUSINESS WITH NEXTAG THINK TWICE AND DONT GIVING YOUR MONEY TO THEM.

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Brad Paugh
GB

Horrible Customer Service HORRIBLE CUSTOMER SERVICE!!! As a merchant listing our products online with Nextag I am appalled with their customer service. They deactivated 3 of our shopping feeds without ever contacting us. NO EMAIL! NO PHONE CALL! And this happened a week before Thanksgiving, the busiest shopping time of the year. We called multiple times but the only number listed is a call service number. We left several voicemails and never got a call back! We have been a merchant with Nextag for a long time so I was able to find a very old phone number which an engineer picked up. He told me to call the 1-800 call service line. I asked him to send me to someone in customer service, and he told me again to dial the 1-800 line. I asked him for anyone else and he said he didn't know anyone else at the company at all. He honestly told me he knew no one else that worked at the company with him. They finally emailed us back after I clearly asked for a call not an email. Their email gave us three very generic tips to get our feeds back live, none which are guaranteed to work. This is the worst customer service experience I have encountered as an online merchant. I am not a fan of writing negative reviews but they left me no choice. I understand they are probably cutting back because they are scared of the new Google Shopping but customer service is not the place to cut back. It's clear they have moved all their staff to India and only reply via email. It is outrageous that we spend the money we do with them every month and don't have a representative to deal with. I hope Google Shopping puts them out of business. It is actually easier to get a hold of someone at Google on the phone, and that is saying something. If you are a merchant looking to list your products with Nextag you better think twice.

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