big scam Ordered a gas grill from one of thier stores (the culinary outlet) never received item and later found out the company was a scam

Horrible Customer Service HORRIBLE CUSTOMER SERVICE!!! As a merchant listing our products online with Nextag I am appalled with their customer service. They deactivated 3 of our shopping feeds without ever contacting us. NO EMAIL! NO PHONE CALL! And this happened a week before Thanksgiving, the busiest shopping time of the year. We called multiple times but the only number listed is a call service number. We left several voicemails and never got a call back! We have been a merchant with Nextag for a long time so I was able to find a very old phone number which an engineer picked up. He told me to call the 1-800 call service line. I asked him to send me to someone in customer service, and he told me again to dial the 1-800 line. I asked him for anyone else and he said he didn't know anyone else at the company at all. He honestly told me he knew no one else that worked at the company with him. They finally emailed us back after I clearly asked for a call not an email. Their email gave us three very generic tips to get our feeds back live, none which are guaranteed to work. This is the worst customer service experience I have encountered as an online merchant. I am not a fan of writing negative reviews but they left me no choice. I understand they are probably cutting back because they are scared of the new Google Shopping but customer service is not the place to cut back. It's clear they have moved all their staff to India and only reply via email. It is outrageous that we spend the money we do with them every month and don't have a representative to deal with. I hope Google Shopping puts them out of business. It is actually easier to get a hold of someone at Google on the phone, and that is saying something. If you are a merchant looking to list your products with Nextag you better think twice.

Nextag has a large choice of products I have shopped several times at Nextag and each time I managed to find the right product within my budget. I shopped for contact lenses on Sunday through Nextag and I received them the next day as promoted on the site. Nextag helped me find the cheapest price. The customer service of the shop was amazing just as the reviews on Nextag said. I think Nextag is really easy to use. I also shopped for bags and suitcases there and I was amazed by the choices of luggage.

corrupt file My 2012 Turbotax business file was corrupt. Called Turbotax and they told me to send it back and get a refund. Also corrupted the 2012 Home and Business file I already had loaded and used. This is costing me way too much time and money.

unwanted interruptions On site, place order and they pop up. First, they cover info from order placement which you cannot read or copy. If you close survey you lose your order page. Second, their survey consists of questions from how satisfied are you from merchandise to receiving shipment. If I just placed an order how would I possibly know? I can now see how inaccurate any reviews would be from this site.