Charles Jacobs
GBSeems like one of those drop ship scams… Seems like one of those drop ship scams selling items online as if they have the items in stock. They told me my payment was rejected by my bank, turns out not true.
Charles M.
GBOur ac recently stopped working and we… Our ac recently stopped working and we found ourselves in need of a replacement. The technicians in our area were quoting us for way too much so we decided to try fixing the issue ourselves. We called in and after sending over our floor plans they spec'd us for 3 Zone Pioneer 36,000 BTU system and we could not be happier. It was a DIY mini split so did the install ourselves with the help of my brother who has experience installing air conditioners. We did run into a few issues during the install but after a 30 minute phone call with mini split systems direct we got it all resolved. Great tech support! They followed up with us a week later to see how we were doing. Great customer service!
Marquette
GBGood service This was my first time buying an air conditioning system. I didnt spend alot of time researching as our ac went out and we needed a replacement ASAP. We told Jonathan what we needed and he got it to us asap, we paid extra for shipping to Alaska. We've had a great experience, if we need another system in the future will definitely be back.
Patrick
GBI build homes I build homes. This will be my 10th system from mini split direct. I have not found better prices anywhere else and there tech and customer service has always been great.
Andrew W
GBVery helpful client support. Came through when I needed help. So quiet and efficient. I purchased two Pioneer cooling systems for our server room. Great company. I damaged one of the Freon lines during install of one of the units and support was great getting me a replacement at a discounted price which they didn’t need to do but shows their commitment to their clients and product.