Charles M.
GBOur ac recently stopped working and we… Our ac recently stopped working and we found ourselves in need of a replacement. The technicians in our area were quoting us for way too much so we decided to try fixing the issue ourselves. We called in and after sending over our floor plans they spec'd us for 3 Zone Pioneer 36,000 BTU system and we could not be happier. It was a DIY mini split so did the install ourselves with the help of my brother who has experience installing air conditioners. We did run into a few issues during the install but after a 30 minute phone call with mini split systems direct we got it all resolved. Great tech support! They followed up with us a week later to see how we were doing. Great customer service!
Don P.
GBI'ma contractor I'ma contractor, our company purchases all our equipment from here. Not a single hiccup. Experience has been great.
Patrick
GBI build homes I build homes. This will be my 10th system from mini split direct. I have not found better prices anywhere else and there tech and customer service has always been great.
Rayhan Shaikh
scam - will not ship or refund your system This company is a scam. You place an order and you'll get an email from what is clearly a fake alias saying there are shipping complications with your order. They will keep making excuses about your order to try and wait you out for months so you can't file a chargeback. The order never shipped and I had to open a chargeback after waiting over a month for my order. The seller did not refund me. After 7 weeks now I finally got my money back and only because I filed a chargeback dispute. This is a fake company that is setup as a llc to try and scam people out of money.
Marquette
GBGood service This was my first time buying an air conditioning system. I didnt spend alot of time researching as our ac went out and we needed a replacement ASAP. We told Jonathan what we needed and he got it to us asap, we paid extra for shipping to Alaska. We've had a great experience, if we need another system in the future will definitely be back.