Excellent Customer Service Thanks to Steve Kraft, now at the Brampton location, our Tasco experience has been excellent. We have dealt with Steve over the course of 5 years, first to purchase several major appliances, and then in relation to a warranty replacement of one of those appliances. On all occasions, Steve has provided excellent customer service. He listens to our needs/issues and offers suggestions/direction suited to what we require. He has always been available and responsive, and, when needed, gets back to us in a timely fashion. His follow-through and follow-up have been great, as is the information he provides. Our experience with him has been that we will be supported, and that he cares about us as customers. We also have been very happy with the appliances, warranty experience, and installers. All of this makes us feel secure about our purchases, and will bring us back to Tasco in the future.

worst customer service experience ever worst customer service experience ever! I paid for full price for new washer but Tassco sent me a open, naked one without original packaging. I called and waited for half hour and then hang up. I emailed twice still no reponse. Just want to get a fair purchase. SO disappointed with the customer service. I can even say they do not have any after buy service at all.

A nightmare with delivery and installation dates A nightmare with scheduling order, delivery and installation. TASCO invoice states that payment 7 days before inventory is reserved for delivery. I requested a delivery date of April 26 and paid in full over $20,000 on April 2nd. No one from store confirmed any inventory for 10 days until I checked with them and then they said I had to wait until late May for my appliances! I booked a whole month off work to give them the buffer required to deliver /install my appliances and still they are refusing to delivery on my requested date after hours so that I won't miss more time off work. Now the managers will not take my phone calls and I still don't have an installation date. I have no kitchen and no way of preparing home cooked meals now for close to one month!

We ordered five appliances from Tasco… We ordered five appliances from Tasco and were told about supply chain issues so we chose appliances they said we’re in stock. When it came time for delivery, they asked for full payment which we provided. The very next day we got an email saying three of the five were not available. They took our money and for the next 7 months did nothing to follow up. We are still waiting for our oven. They also refused to come out and adjust refrigerator doors under warranty. We had to pay someone for this fix. DO NOT use this company.

Worse store ever Worse store ever, i meant to give them zero stars but it didn’t work. I order a Portable dishwasher, 6 month on still waiting. Every few weeks i get an email and a call for delivery, the day before delivery they call to say it is not going to happen , and i have to wait another month.. it is a total joke. My money is still with them. don’t know weather i should cancel and find a more reliable store. Waste of time. They do not care about anything. Save yourself the frustration, and stay away from them.. absolutely NOT recommended, the few dollars different in price are not worth it.