Purchased 6 mugs that got delivered to… Purchased 6 mugs that got delivered to me in Finland. All of the mugs arrived in separate boxes after 16 days since time of order. The mugs were perfect and loved by everyone I gifted them to. Ordered a couple more for myself and look forward to receiving them! Additional note, their customer service (Taylor) responded to my email in within 20 minutes of sending. Great support!

Never received my ordered shirt and campaign keeps extending even though its goal was reached Ordered a shirt during a campaign that had a countdown. Shipping was said to happen as soon as the campaign ends. After one week, not receiving any update in the meanwhile, I checked the page again and the campaign was apparently extended and had a few hours left. According to the product page, it reached its goal, though. Two days later, I see that the campaign was again extended and had a few hours left. Next day, same thing. Asked their support, but no reply. I got my money back via PayPal and if I look at the product page now, guess what: 3 hours left for the campaign. Feels like scam.

Nice product but not worth the stress Ordered three mugs from Threadfox for my family for Christmas. There was quite a bit of confusion as to when the product was supposed to be delivered. The website said that it would provide tracking updates, as well as text messages to alert the progress of the shipping. I received neither, so I did not know when my package was supposed to arrive. I live a short way from my parents' house, so I anticipated that I would just go pick up the package from my place when it came. Apparently, it was delivered before Christmas, but I never got any alerts or tracking updates. So I did not have the mugs to give on Christmas day. That being said, the mugs came out very nice and my family loved them. And Threadfox was quick to respond when I emailed them asking about the status of my order. However, I consider it lucky that the package got delivered at all and that they were the correct mugs to begin with (based on other people's experiences), and it was so stressful that I probably would not order from them again.

Seems to be a scam Ordered a cup (and paid) over 2 months ago. Not answering any emails. No progress, no answers. Seems to be a scam (collect payment and not deliver anything). It is also majorly weird/suspicious that they don't have a proper online shop (where one can see all offered products) and that their sale ("one sale today") is every day...

Terrible. Took them a month and a half to ship me a mug. Finally received it. Box isn't labeled fragile and there is no padding in the box so the mug arrived broken. The mug also wasn't even close to the picture. Absolutely awful.