Ordered a firepit in April. Finally gave up. Ordered a firepit in April. I just cancelled the order after endless issues trying to get it shipped, including having them contact me about a shipment that evidently had my name on it in error. Lot's of excuses by people who don't have any idea what they are doing. I asked for my money back finally after yet another rep read back notes about past calls (I've had to call at least 6 times due to ordering and scheduling issues) that did not reflect our conversations at all. Feels like a scam. I doubt I would have ever received the item yet they were paid for it months ago.

Dana at All Backyard Fun was amazingly helpful!! We bought an Oriflamme Fire Table from All Backyard Fun... they have an amazing customer service rep (Dana Taylor) who made our experience especially awesome despite there being delays with our order (seriously can't get a cheeseburger these days without there being delays 😀)! Anyway, she was extremely knowledge and very helpful regarding some issues that we had with the product we purchased. Problem was resolved immediately and without issue... and, offered up with a smile (or at least sounded like it on the phone - lol)!! By the way... the fire table is BEAUTIFUL and was well worth waiting for!! Thanks again, Dana!!

Good company, prompt delivery Very pleased with service and overall function in product. The slate tabletop on the fire table is a big disappointment as the on-line picture showed multiple colors in the slate pieces, whereas the actual product is almost pure black/dark gray. It works well from a functional standpoint.

Simple & easy We were guided through the process of purchase in a professional manner. The Firepit is modern, sturdy, & beautiful. The one drawback was finding someone to install this Firepit at a reasonable price. We were successful after a search but it would be nice if these folks found a person to suggest that was also a fair & licensed professional installer.

not pleased with delivery schedule The product arrived in good condition, was packaged well and easy to assemble. I was not pleased with the freight company that was hired. The ship window was noon to 6 pm and the product arrived in the at 5:30. I asked the freight company for a shorter window and they would not comply. I live alone so I had to take 1/2 day off work for this delivery so whatever I saved on this purchase was offset by lost hours at work.