Golden Moon Garden

290 Spagnoli Road Melville, NY 11747, 11747, Melville, United States
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3.80
Based on 20 Reviews

5

65.00%

4

0.00%

3

10.00%

2

0.00%

1

25.00%
About Golden Moon Garden

GOLDEN MOON Artificial Grass manufacturing company is a 33-year-old family business that has more than 16 years' exprience in providing premium-quality artificial grass, pet grass and sports grass. We commit to meeting your needs of a clean, mud free, all year round perfect lawn.

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Donna Scollan
GB

Does not magnify as close as the ad… Does not magnify as close as the ad shows.

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Disappointed Customer
GB

Horrible customer service. Horrible customer service. I purchased three sheets of grass in April so they would be here in time to redo the back yard for graduation party over Memorial Day weekend. According to website, deliver should have been may 13. On may 13, fed ex tracking says pending. When I contacted Fed Ex their explanation is the seller has only created a label. They have shipped the item. I called the company's customer service number and it's disconnected. When I email customer service I either get no response or a poorly worded response that doesn't answer any questions I've asked about whether the grass has even shipped and when I can expect it. I've purchased grass from this company before and not had this type of experienced. It's disappointing! Update: after waiting three weeks for my order, multiple emails that offer not contact information for the warehouse, but keep saying they sent it, today I received an email saying the product is out of stock. Instead of calling me and asking if another size will work, they just emailed. Ridiculous! But PLEASE! If the company is reading this, send me the product I ordered. I don't care if it's the smaller mats, as long as it's 1.57. I will update all of this to a positive review if you will just get me the product in the next week.

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Marylen Haines
GB

For $50.00 I really expected something… For $50.00 I really expected something much better. Matted and smelling strongly of rubber. After several days, my dog still won’t use it.

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John Saroyan
GB

Order was cancelled with little to no… Order was cancelled with little to no explanation. Will not be doing business with again

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Marina Marcucci
GB

Inspiration Could not get Lily to go on the balcony now she doesn't mind and it really brightens the balcony up, thought about adding on adding curtains to go with it and a lounge chair. We really are enjoying it!

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