Fiona Temple
AUTerrible customer service and lack of… Terrible customer service and lack of communication. No updates from the company until I contacted them 3 weeks after purchase. I was informed there was a delay in manufacturing (to upgrade the product). At 7 weeks from ordering I contacted again and was told my product had been shipped. The tracking details did not work and I assumed I had been scammed. After more emails, web ‘chat’ and Shop ap messages, I finally got through to an actual person. My product arrived that day….nearly 9 weeks from ordering and the communication received was in reply to 2 of my many messages. The product appears to be fine but I would NOT recommend due to lack of communication and customer service.
Jacob Hayes
AUI bought the Persian Red & Burgundy rug… I bought the Persian Red & Burgundy rug from Rugitall for my dining room, and it's absolutely luxurious choice. The texture is soft, the design is exquisite, and it adds a feeling of warmth and elegance to the room.
Trish Smith
AUFantastic rug , fantastic customer service Was very happy with the Colour and quality of the rug , softer than I expected, and the rug underlay made it nice to walk on BUT although the rug was true to Colour , when in my room competed with my mural - I contacted Rugital , and the customer service was brilliant, they offered to let me swap the rug , or get a full refund, I opted for a full refund at this point , and the refund was prompt - I certainly would buy again from this company, and highly recommend rugital
Yuanchi Zhu
AUA Cozy Addition to Any Space! I recently purchased a beautiful rug for my living room, and I couldn't be happier with my decision. The rug has truly transformed the entire atmosphere of the room, adding a touch of warmth and sophistication. First and foremost, the quality of the rug exceeded my expectations. The material is soft underfoot, making it a pleasure to walk on, and the craftsmanship is impeccable. It's clear that attention to detail was a priority in its production. The design and colors of the rug perfectly complement my existing decor, tying everything together seamlessly. The rich hues and intricate patterns add a stylish flair without overpowering the room. It's become the focal point of my living space, and I've received numerous compliments from friends and family.
Melissa Richardson
AUScam company Company is a scam. Zero communication despite numerous attempts to reach out to them via email and phone. Item never turned up and tracking numbers provided were fake. Avoid this dodgy company, will take your money and you will never receive your goods or even a response. Very disappointing