Simone OB
AUNeeded to change delivery address Needed to change delivery address, emailed company and got no reply
Jacob Hayes
AUI bought the Persian Red & Burgundy rug… I bought the Persian Red & Burgundy rug from Rugitall for my dining room, and it's absolutely luxurious choice. The texture is soft, the design is exquisite, and it adds a feeling of warmth and elegance to the room.
Fiona Temple
AUTerrible customer service and lack of… Terrible customer service and lack of communication. No updates from the company until I contacted them 3 weeks after purchase. I was informed there was a delay in manufacturing (to upgrade the product). At 7 weeks from ordering I contacted again and was told my product had been shipped. The tracking details did not work and I assumed I had been scammed. After more emails, web ‘chat’ and Shop ap messages, I finally got through to an actual person. My product arrived that day….nearly 9 weeks from ordering and the communication received was in reply to 2 of my many messages. The product appears to be fine but I would NOT recommend due to lack of communication and customer service.
Yuanchi Zhu
AUA Cozy Addition to Any Space! I recently purchased a beautiful rug for my living room, and I couldn't be happier with my decision. The rug has truly transformed the entire atmosphere of the room, adding a touch of warmth and sophistication. First and foremost, the quality of the rug exceeded my expectations. The material is soft underfoot, making it a pleasure to walk on, and the craftsmanship is impeccable. It's clear that attention to detail was a priority in its production. The design and colors of the rug perfectly complement my existing decor, tying everything together seamlessly. The rich hues and intricate patterns add a stylish flair without overpowering the room. It's become the focal point of my living space, and I've received numerous compliments from friends and family.
Patricia Vandenberg-Smith
AUBeautiful rug , fantastic customer service Although it took a long time to get it , the rug was beautiful, and underlay was great too - but sadly I underestimated the clash of colours with my mural , the customer service was BRILLIANT, I could swap or refund - and the refund was no hassle and swift - when I re do my room I will definitely purchase from them again