Carroll
CAAvoid at all costs! Warranty is a joke. My cover tore from normal use two years into a three year warranty. Customer service said I wasn't using enough air bags underneath so the warranty is void. Nowhere in the original purchase agreement did it say that. A $400 furniture cover should not break after two years of light use. I don't live in a area that gets snow or extreme weather. Do not buy!
Sarah Gwaltney
GBBeautiful and functional We love our Coverstore outdoor covers! We ordered standard sizes for our two loveseats, two chairs and coffee table. They all fit well and look terrific. In addition, they are easy-care (we just hose them down and let them dry) and they pack easily into bags for storage. And of course, they protect the furniture from pollen and weather. Last fall, I ordered an additional custom cover for an outdoor bar in the fabric to match the rest. It is perfect, too. Overall this has been a great experience and I would definitely buy from Coverstore again.
J William
GBI ordered a “custom fit” outdoor tv… I ordered a “custom fit” outdoor tv cover from cover store online and provided the exact measurements for my tv. I received the 1st cover and it was not the size I ordered. I sent a ton of pictures to their customer service team. In response they sent me another tv cover that was, again, supposed to be “custom made”. I received the second cover and it was the exact same size as the 1st one. I sent them pictures of the two covers side by side with measurements and now they’re asking for more pictures. I’m done sending pictures. I only want to get a refund and a return shipping label but they just keep asking for more photos. These are obviously not custom made.
Naz
GBLarge, complex, cover done really well Just left a review on a different site, doing it here as well since people usually write reviews of bad experiences but don't for good ones. I was very apprehensive placing my order after reading all the bad reviews. I went ahead anyway because the only other serious custom competitor uses vinyl which isn't great for furniture. I don't doubt other customers have had problems, but just want to add that mine came out perfectly.
Greg Fedo
GBGreat products and great to work with I have purchased several different covers for my air conditioner, both my hose reels, my generator, my 3 different Christmas wreaths and my lawn swing, some of which were ordered special to size. All have been received and continued to be used. Well made products, color choices and reasonable prices. I will continue to look to them for upcoming requirements.