customer
GBDecent table but won't work for us The item came quickly and in great condition. I bought it for my elderly mom. Once it was assembled, we discovered it won't work for her. She leans on things to get up/down and the table is not sturdy enough for her to use. Don't get me wrong, it is a fairly sturdy table just not for putting your body weight on it. I'm giving 4 stars based on account I have to pay return shipping if I choose to send it back based on this info from their website: Shipping charges for returns are not reimbursed under the following conditions: Subjective cause, such as“don’t like/want/need the product, order a wrong item, order by mistake” etc. Do not fit the size (Please read the product dimension carefully before purchase) Any other return for non-quality reasons. Had I read the return policy I would have ordered one elsewhere.
Yvette Peterson
GBJaxpety: Great Customer Service Provided to All! I did not receive the total set of nightstands. I ordered a set of 2. I received only 1 nightstand. I have contacted the company and they still haven’t respond or sent the second nightstand as advertised! I am very disappointed in this customer service. I read many of the reviews about this company before I placed my order. Please be kind enough to at least reach out to the customer and try to fix the problem. All customers deserve a company that will honor their advertising! Thank you, Jaxpety! I appreciate that you have made arrangements to fix the problem. I really like that you have reach out to me more than once for that help. Your customer service has done an excellent job. Sincerely, Yvette Peterson
Richard Strell
GBdays w/ no answer. seems bait and switch for three days no answer. why would i buy a soaking tub before i know depth of water? that's all i'm asking cause their listing shows two conflicting things: both "water depth" and entire depth of tub from rim to bottom, as 17". Can't be. If latter is true than have to go down 2", 3" or even 4" to below overflow drain- which is where water would of course stop filling up. ... making the tub several inches higher than the 17" shown. But, they appear to want to deceive since all they need to do is answer, in writing, what the actual height the water level can go to? Again, they know their 17" makes no sense, unless the bottom to rim is inches higher and I doubt it is. What's so hard if you're not doing a bait and switch? I shouldn't need to buy a $1000 plus tub before I know this answer! FOLLOW UP: finally, learned it is about 12.5", big difference from 17" if you want a soaking tub.
Michael Smith
GBIt’s perfect for my needs It’s perfect for my needs. Peeling the protective plastic off of some parts was not fun and very time consuming. Directions too vague at times. Beware, some panels have more holes (for a specific purpose 10 steps later) even though the part numbers are all the same. Same part number panels are not interchangeable.
Terry
GBProduct was exactly what I was looking… Product was exactly what I was looking for. It arrived very promptly, in perfect condition and it was easy to assemble