Linda D
GBUnhappy customer Purchased the Sunrise mahogany door in May 2015 for my new construction house. Closed on the home in Dec. 2015 and shortly thereafter noticed that all 16 panes of double pane glass were leaking and causing them to become cloudy on the inside. Have been trying for years to come to a resolution with Nick's, but have been unsuccessful.
Tim Callahan, Callahan Construction Services Inc.
GBVery disappointed!! Very disappointed!!! The door I purchased was to be used on a million dollar home but because of totally unsatisfactory 3/4" X 2" white , etched tempered glass markings on each of the 8 lites, I was unable to use the door. When I called Nick's Building Supplies to complain their only response was " we have used that glass supplier for years and had never had a complaint. When I showed my local glass supplier his comment was "that is totally unacceptable ".
Jim Bohrer
GBPoor customer service Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem you fix it. When a door costs $ 6,000, it should work as advertised. Don't spend your hard earned money with this company, because they don't care about the customer, once they have your cash. Jim B.
jenet langjahr
GBRare Find! My teenage grandson accidentally drove his dad’s car through my garage door, necessitating a search for a replacement. The destroyed door was a fine, raised panel wood door that complemented our detached garage. Finding a wood door, equivalent or better, proved difficult even in the Los Angeles area. Wood garage doors are a tiny segment of the market and many suppliers have a few if any offerings. Thus I was thrilled to find Nick’s Building Supply with an Internet search. Nick’s has an amazing collection of designs, sizes and wood options. As it had been forty years since I had installed my original door, there was a degree of sticker shock associated with today’s prices. But I soon learned that even a standard wood door cost thousands of dollars. After an exhausting search, it became clear that Nick’s doors were an unbeatable value, stylish and of outstanding, almost unheard of construction and craftsmanship. The Western red cedar is beautiful. Cindy A was quick to answer all my questions over the phone or by email and was a joy to work with. My door arrived, very well protected in a wooden “coffin” and survived the cross-country trek without a scratch. I look forward to staining it and restoring the beauty and curb appeal of our garage.
Kay Pentzien
GBNick's doors... The Best! Well, I have to say that this company stood by there doors and even remade them after a mistake was made in the placement of the knob holes. They remade the doors and were respectful and polite to me at every step along the way... Liz was most helpful and the costumer service manager was calm, thoughtful and address the problem right away. The doos look fantastic. I highly recommend Nick's doors to anyone having doors made for you new house project or old house project! A+++