Excellent workmanship and service. Having researched online first, the experience with the sales rep was as smooth as glass. The quality of the doors when received was excellent - just what we wanted. If any criticism at all, the order took longer to receive than expected... but was well packed for shipment and arrived undamaged.

Affordable and slow. Didn't email the receipt when asked even though they charged the invoice, they had to be reminded. Botched delivery and timeline as well. They stated 5 business days to crate the material which seemed excessive, and then it actually took 2 more additional weeks before they shipped. It took a month total to get an order of in-stock trim lumber.

All of the great reviews are justified All of the great reviews are justified. I contacted Nick's Building after seeing their billboard along the highway. The price and selection were far better than anything I was able to find with local companies. The ordering and billing process were seamless, and they followed up with me regularly to update me on the completion date. I am thrilled with the quality of the door, finish, and glass. Highly recommended.

Unhappy customer Purchased the Sunrise mahogany door in May 2015 for my new construction house. Closed on the home in Dec. 2015 and shortly thereafter noticed that all 16 panes of double pane glass were leaking and causing them to become cloudy on the inside. Have been trying for years to come to a resolution with Nick's, but have been unsuccessful.

Less than reasonable customer service I haven’t received the door yet, so I’ll rate the company on customer service only. I was disappointed that I couldn’t talk about any changes to the door, no matter how small, without listening to the company line, “that’s custom, 4 to 6 extra weeks and double the price”. Should you have to double the price of the door just to lower a hinge or remove some of the decorative iron? Very frustrating. On the other hand, everyone was pleasant and very receptive when I needed the invoice resent.