S H
GBGood value for money I ordered several packages from Spacejoy. All designs were received by or before the promised date. The designs were nicely done and the designer Ellysia made changes accordingly and addressed any of my concerns in a timely manner. I gave 3 stars for the ordering of products. I received a confirmation upon ordering but little to no communication regarding status of deliveries ect unless I asked. It wasn’t updated in the app as stated.
Overjoyed Customer
GBGreat Service My designer was wonderful. She worked with me until we came to a design that I loved. My only concern is that many of the items are out of stock or no longer available upon receiving the design. There are many items I would have purchased on the spot had they been available. Aside from that the process was simple, quick and a great experience. I found that things went quicker and smoother upon having direct email contact with the designer.I would suggest having that interaction from the beginning! Thank you!
Jonathan
GBBait and Switch Originally purchased a crib for my daughter through this company only to find out a few days later that they were trying to juice me for more money. What a waste of time and effort. Don’t bother with this company, obviously they will not honor their prices quoted online. “This is Efren, your Customer Service Representative from SpaceJoy. I have an update for you regarding your order. The table below shows that your original item has seen a price increase from the retailer. I apologize for the inconvenience; we do our best to keep our catalog current and accurate and keep our customers apprised of any changes. If you approve of the new price, please confirm to this email. If not, I will be more than happy to provide some great-looking alternatives for you to consider.” Are you seriously going to offer an alternative versus a refund? What a complete scam this company is, what a joke!
Johanna P.
GBI’m so glad I used Spacejoy I’m so glad I used Spacejoy! My designer MIcaela was awesome. She listened to my wants and needs in regards and created a really beautiful design for my living room/dining/kitchen open concept area. Her and the team made my home designing experience easy. I would definitely recommend Spacejoy!
Justin
GBBlown Away! I just received my designs from Spacejoy and am blown away! I never expected the renders to look so realistic (if only my house was this clean in real life). I already had the bulk of my furniture; but needed to tie it all together after going through a remodel this fall and was getting stuck on lighting and all the details. My designer nailed my style. I honestly expected to go through a few revisions before landing on the right design but Laura nailed it on the first concept. I will definitely use again when we are ready for the Master Bedroom!