Bait and Switch Originally purchased a crib for my daughter through this company only to find out a few days later that they were trying to juice me for more money. What a waste of time and effort. Don’t bother with this company, obviously they will not honor their prices quoted online. “This is Efren, your Customer Service Representative from SpaceJoy. I have an update for you regarding your order. The table below shows that your original item has seen a price increase from the retailer. I apologize for the inconvenience; we do our best to keep our catalog current and accurate and keep our customers apprised of any changes. If you approve of the new price, please confirm to this email. If not, I will be more than happy to provide some great-looking alternatives for you to consider.” Are you seriously going to offer an alternative versus a refund? What a complete scam this company is, what a joke!

Positive but a few warnings I’ve used Spacejoy twice now, once for a family/dining room and once for a master bedroom. I’m terrible at visualizing, so their 3D designs really help. You get a 360 degree view and they’re able to work in pieces you already have. One caveat is that we had some issues with scale on the dining room design. The designer recommended a light fixture that was way too big for our space and we were unable to return it, so that was an expensive mistake. Check the dimensions of their recommendations very carefully before you buy. The other caveat is that a lot of the items they recommended were sold out. They try to find alternates, but I think so many designers are recommending the same things that they go out of stock really quickly. Anyway, overall good experience and I’d probably use them again.

Their focus is on fake marketing I gave one star because there is no option for zero stars. This company has managed to create some high impact articles online to compare themselves with other design companies, and they live off of that. In addition to the shady marketing strategy, they also have higher prices than others, to add an additional level of credibility. Finally, they have false timelines, within 7-10 days of submitting your information. That is impressive. But I signed up with them, paid the highest package they suggested, and two months later, all I had received were long emails, and discussions of what to expect, setting up a call ( that never happened, and the designer popped on a video call using her phone and never went on camera or shared her screen), no manager ever called upon reporting a concern, and no design was submitted after 2 months of waiting. This might be the shadiest company I have ever worked with.

Good value for money I ordered several packages from Spacejoy. All designs were received by or before the promised date. The designs were nicely done and the designer Ellysia made changes accordingly and addressed any of my concerns in a timely manner. I gave 3 stars for the ordering of products. I received a confirmation upon ordering but little to no communication regarding status of deliveries ect unless I asked. It wasn’t updated in the app as stated.

Spacejoy is THE BEST! Absolutely amazing experience with Spacejoy! Our designer, Lauren brought truly beautiful vision to our currently empty space. We will be moving into our new home in early June, and cannot wait to see it all come together :). I would definitely use Spacejoy again, and highly recommend to anyone and everyone looking for a fresh design!