As always As always, when I have a problem or question, I get someone to chat with within a couple of minutes max. They, in turn, resolve/answer my issues.

Waste of Money The sales people for Service works are amazing. The developers and training team, not so much. There are so many features and none of them are well rounded. They sell it as an all in one system and it is not. If you go with Service Works be prepared to spend a lot of time learning the platform and it is in no way intuitive. The training option was a huge waste of money and there is not much for self learning resources. Trying to get support was painful, waiting up to a week or more for help made this program impossible for us to use. We are out $2000 for something we can’t use and feel that we were given the old bait and switch.

The information was helpful and quick -

Got the help I needed Got the help I needed just took a while. thanks

One of the main reasons why I decided…was Taj’s help with onboarding and the way he handled it One of the main reasons why I decided to go with Service works is the on boarding process. This was a total game changer including Taj who helped me all the way.