Order did not arrive Order did not arrive You did something wrong to invoice and stuff is at customs.

A way to go out of business online Has bought for 1000s of euros with you and customer service, product, delivery have been excellent. This last order has turned into exactly the order that shows you whether a brand is up to it when things are not straight forward. You delivered napkins called yellow and that should match the Silvia Easter Cloth but they had a completely different yellow so impossible to use. A pick-up was aranged but noone came despite me spending half my holiday in Sweden onlin with your freightforwarder's HQ team in Denmark. I have now brought the napkins with me to France where I live and if they hadn't had such a horrible color i would keep them. I will now have my UPS account pick them up and send them back to you (which will cost more than the napkins) and then according to your customer service get reimbursed by you. I have my own online brand and if we worked in this way we would have gone out of business a long time ago. Best Claus Lindorff CEO & Founder RON DORFF rondorff.com

Happy customer Quick and smooth transaction despite Brexit. Beautiful tablecloth. So happy with product and can’t wait to use it.

Ordered two bedsheets for 160 euros and… Ordered two bedsheets for 160 euros and paid for it, bedsheets received with ...... an additional £84.82 charged by FedEx for Duty Tax (£11.37) + VAT Tax (£49.45) + Deferment Processing Fee (£20) + VAT on DPC (£4)! None of these costs advertised on the website. I am really not happy! I will NEVER order again from your website. I hope this comment could be useful to your UK customers.

Everything was OK Everything was OK. Unfortunately we are nit speaking Danish, so we are not able to fill in the form.