Stellar Service and Support Called in and spoke with Shaun. He was very understanding and helped me troubleshoot my issues. As I suspected, I was the problem-not the collar! Thank you for the great Customer Service support and the awesome product you make!

Short wait time Short wait time. Your employee spoke English as a first language and was easy to understand. Jordan was extremely helpful. She listened completely to my problem and then offered solutions. She was very professional and gave me all the information I required in order to have my unit repaired and inspected.

The best customer service! I want to say that Dogtra has the best customer service that I’ve ever dealt with. I train bird dogs, and so I invested in the Arc system which allows me to control a pair of dogs in the field from one remote. I love the system, but I made a rookie operator error and mixed up another charger and my system wouldn’t charge. Blake from Dogtra was very professional and explained how some of their systems require less voltage output to charge different products. He explained that it was a common mistake and what to do to fix it. I came home, did exactly what he said and the problem was resolved! I’m glad to own such a reliable product! Thanks again!

Sorry to leave this but no choice Sorry to leave this but no choice. Arc system new February 2019 receiver Battery bad by June 2019. The arc batteries a very over priced and ( small ) deficient in power reliability Unite used about 7 or 8 hours total and stored in the house. My first dogtra unite lasted many years before the transmitter went out.

Pathfinder GPS System Is The Best Just ordered a Pathfinder2 unit with add'l collar to replace my Pathfinder1 system which I have used for years. Worked with Nick and am so pleased with his professionalism and expertise. He seemed genuinely interested in my issues and in helping me find a good solution. I live on 50 acres and use these collars to keep track of my german shepherds. I like the GPS tracking and communication functions of the Pathfinder system and will always have these collars to help protect my beloved GSD's. For many reasons, it is important that GSD's stay on their own property and this system makes it possible for me to make sure they do. Love Pathfinder and appreciate Nick and the great customer service. I am a loyal and dedicated customer!