Proneet De
GBHuge fan of the platform for scaling outbound Reply has really helped us scale our outbound efforts at a good cost and build our outbound program from scratch. There is a lot of good functionality in terms of templates, A/B testing, positivity/length testing, and so on. Overall really happy with the platform and the excellent customer support. The rare times we have any issues, customer support has been very prompt, courteous and supportive.
Paulina
GBI really love Reply.io I really love Reply.io - I’ve tried out a few similar platforms but this one has all the features and support I was hoping to get from a mailing program. I am able to a/b test my emails, Reply.io shows all the statistics I care about and has a very intuitive user interface. The support team responds quickly and is pretty great at answering questions and troubleshooting problems. I really recommend this platform!
Jackson Eftink
GBReply.io is easily the best sales tool I have ever encountered Reply.io is easily the best sales tool I've ever encountered. Over a period of 10 days, I researched and tested practically every sales tool under the sun and found none of them to be worthwhile, except for Reply.io. I have been able to create as many sequences as I need, including emails, LinkedIn connections and DMs, etc, and then compile a prospecting list suitable for each sequence. Over the course of one week, I've achieved a 91% open rate for my cold outreach (up from 34%) and already booked multiple demos for my product. All thanks to Reply. Couldn't recommend it enough!
Charlie Butler
IEThe worst customer service I have… The worst customer service I have received from a team. After them continuing charges on our account for months, I stepped in to stop all payments moving forward. Despite this, they renewed our annual subscription as we didn't use the specific term 'non-renewal' despite an email thread highlight we no longer used the software and didn't want any more payments to be made. There are much better tools, and I'd expect at the very least, for a customer service team to not purposely ignore a request like this for something as trivial as not using the right word.
Justin Karl
CAFavorite cold email automation tool! Hands down my favorite cold outreach and automation tool. UI is slick and easy to navigate (and as a self-admitted design nut, that's important). Support is always quick to step in and answer any questions I have as I need it!