
Paulina
GBI really love Reply.io I really love Reply.io - I’ve tried out a few similar platforms but this one has all the features and support I was hoping to get from a mailing program. I am able to a/b test my emails, Reply.io shows all the statistics I care about and has a very intuitive user interface. The support team responds quickly and is pretty great at answering questions and troubleshooting problems. I really recommend this platform!

Brookelynn
GBStellar! As a former support rep for an app that has over 2.5M daily end users, I know the struggle is real... for both users and reps. The Reply support team has exceeded expectations and been incredible so far. We do have a dedicated CSM, but the people on the front lines of live chat seem to know the tool inside and out, can handle the more technical questions, and are able to respond in a flash no matter the time. They're also kind and patient, even when the questions are redundant or never-ending. Awesome team - your hard work is apparent and much appreciated!

Hamid
CAExtremely bad experience Extremely bad experience. They charge you for what you already have paid for. Their customer service not only does not try to redo their mistakes but is super rude and entitled. Extremely bad experience. We had to use our bank to dispute the charges and contact the reseller that we had bought the services from. Low integrity business.

Roman Stolyar
UAReply.io is a wonderful platform Reply.io is a wonderful email automation platform, has plenty of features, automation tricks, integrations, triggers, email account warm-upper and MANY other cool stuff that any marketer or sales rep may need/think of Personally, I've been using reply for the last, if not more years, and have always been referring this platform to all of my clients/friends. Just try it, don't be shy! Oh, btw, their customer support team is slick and fast. I always get bored when seeing messages like "we'll respond in 1 day" OR "a real human will contact you in 10mins" (and that never happens) and other cases. Anyone who's trading this, ask Ollie in the support channel - she's very knowledgeable, and positive with a bunch of great ideas for any SME

Katherine L.
CARely is a great platform Rely is a great platform if you're looking for better organization of your account and improved deliverability. Shelly and the customer support team are amazing!!!