Disappointed I bought a buck townsend ventless gas stove .I'm very disappointed the color of the black is so dull it does not look like in the add it came with a broken log the people would not send me a new one without a picture I told them I threw it out . The logs are so cheap they are made of Styrofoam and very cheap the whole stove is not worth the money I am very disappointed I'm ashamed to to have it in my house I wish I could return it and get my money back it is not worth what I paid I will probably have to sell it and buy something local , very very disappointed. Good luck to your co.pany.

Cozy Coner Ny new fireplace unit has transformed my cold living room into a warm inviting relaxing place even on warm days. Just the fact that I can sit cuddle and let the motions of the diferente fire setting take me to a awwww moment is worth every cent. Lacing the order and time of delivery was quick. Custom service was professional and always available to answer question before and after purchase.

Regarding the two chiney vent kits Regarding the two chiney vent kits: Speedy delivery, all components accounted for. Paint finishes were just okay as some had what looked like paint splatter, but you really can't see it from te ground, so it's fine. Excellent communication with me regarding shipping timeline, I really appreciated this. The stainless steel sheet metal chimney cap was pretty to look at, but the mount tabs break easily as stainless isn't a very ductile metal. I was still able to mount it in the end and everything worked out great.

Overall very happy Overall very happy. Shipping took a little longer than expected, but once it did ship communication was great and item arrived on time.

They sold the item they didn’t have in… They sold the item they didn’t have in stock, made up the story that one of the remaining items was allocated for another customer and other last one was damaged. While i know this item was discontinued half a year ago, and i couldn’t believe my eyes when i saw it in stock. Then they started to push other models instead, i asked for refund multiple times, but they were insisting. Moreover they send multiple advertisement texts and emails about other products thay i was not interested in. Very bad experience. Zero stars.