WELL I HAVD DEALT WITH THIS COMPANY… WELL I HAVE DEALT WITH THIS COMPANY RENEW TWICE NOW! CUSTOMER SERVICE IS EXCELLENT. Lovely kind considerate staff! DAMIEN WHO CAME TO OUR HOME HAD A PLEASANT ATTITUDE & EASY TO TALK TO. ITS A PLEASURE DEALING WITH REAL PEOPLE THAT SHOW A BIT OF COMPASSION & care about their clients. THANKYOU TO ALL AT RENEW ❤️

Efficient and thorough from start to… Efficient and thorough from start to finish. Were kept informed and updated, given helpful information about our new carpet and a very knowledgeable representative visited our property to assess. The fitting was fast and well done.

TEA SPILLED ON A WOOL CARPET I had a nasty tea spillage on my four year old expensive fitted wool carpet to my large living room. From beginning to end I found Renew to be responsive, professional, and fast to make appointments and attend my home for examination of my carpet. Within 3 weeks they had made me a very fair offer to replace my whole carpet which I accepted and the money was transferred into my bank account within three days of their phone offer. Thanks to all the team at Renew. Victoria Plymouth

Excellent Claims Support team performance The support team were very efficient and helpful in progressing my damage claim resulting from a home decorating accident. Explained the claim procedure thoroughly and handled requested documents and photos promptly. Thank you very much for helping to deal with my claim with great empathy and obtain speedy resolution. ✅

Exceptional service … Every staff member an absolute delight to speak with. Polite, professional, friendly and nothing too much trouble. My dealings with Renew spanned some 9 months and the service never faltered. Outstanding! And a breath of fresh air! Couldn’t recommend them more highly.